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HR Generalist - Job Description (Toronto/Hybrid)

At BuildOps, we’re building a groundbreaking software solution, purpose-built to support today’s commercial contractors. From helping our customers to manage their service all the way to project management, we’re breaking the mold and building a team that invests in our mission statement. We love driven, self-motivated folks experienced in tech start-ups and thrive in fast-paced environments. Could you be our next hire?

As our HR Generalist, you will join a well-funded, fast-growing technology startup with the unique opportunity to help build and grow our team. Your primary responsibility will be to support and coordinate general HR activities supporting our team in Canada, owning payroll, benefits administration, employment law compliance, onboarding and offboarding processes. You will collaborate closely with cross functional teams and employees to understand their needs and develop effective HR processes and policies.

We are looking for someone who works hard, demonstrates strong communication skills, and is willing to go above and beyond to help our team.

This role is hybrid and based in Toronto, Ontario. (Opportunity to work in-office 3 days a week and from home 2 days a week. This is not a remote role.)

What we look for:

• Extraordinary people skills: must be empathetic, patient, confident, good-humored, and able to interact well with a broad spectrum of personality types.
• Excellent written and verbal communication skills.
• Highly organized with impeccable attention to detail.
• Thirst for knowledge and willingness to learn.
• Proven experience in human resources, preferably in a fast-paced start-up environment.
• Strong knowledge of HR best practices and labor laws in Canada.
• Detail-oriented with strong organizational and time management skills.
• Proficiency in HRIS (preferably HiBoB and Deel), payroll tools and performance management systems (preferably Lattice).
• Ability to adapt to changing priorities and work independently with minimal supervision.
• Ability to handle sensitive and confidential information with discretion.
• High level of professionalism, integrity, accountability and confidentiality.

Bonus:

• You have tech start-up experience and experience navigating Ontario and Canadian labor laws.

What you’ll do:

• Collaboration with Managers and Employees : Partner closely with managers to understand their employee relations needs. Provide guidance and support to managers on HR best practices and ensure compliance with HR policies. Provide timely communication, feedback, and updates to ensure a positive employee experience.
• Compliance: Ensure compliance with federal, state, and local employment laws and regulations. Maintain up-to-date knowledge of HR best practices and legal requirements. Develop, implement, and update HR policies and procedures.

Benefits and Payroll Administration: Administer various employee benefits programs, such as health insurance, retirement plans, and leave policies. Assist and guide employees with benefits enrollment and inquiries. Manage payroll processes.

• Onboarding and Offboarding: Conduct new employee orientations and ensure smooth onboarding processes. Facilitate offboarding processes to ensure an efficient and smooth process.
• Data Analysis and Reporting: Track human resource metrics and records. Analyze data to evaluate the effectiveness of People team strategies and programs. Generate reports and provide insights to stakeholders to inform decision-making and optimize the employee lifecycle. Maintain our HRIS, ensuring a high degree of accuracy and timeliness in processing all team member changes and new joiners.

What we offer:

• Base Salary $100k - $120k cad + bonus and equity.
• A comprehensive benefits package
• Flexible PTO
• Hybrid work schedule - This role is located in Toronto
• Company events like BBQs and team-building activities, both in-person and virtual
• Talented and motivated team members who care deeply about one another (seriously, everyone is rooting for your success!)
• The chance to get in on the ground floor and build something truly groundbreaking for ourselves and our amazing customers