Warehouse Area Manager
The Black Tux
Sales & Business Development
Jenkintown, PA, USA
Posted 6+ months ago
Who we are
About The Black Tux
We’re here to help people look their best and feel confident—for big days and everyday. We design and manufacture modern formal wear with an incredible fit by sourcing natural fabrics like merino wool, breathable linen and cotton, plush velvet, and luxurious silk from the finest textile mills. With expert stylists in our physical showrooms across the US, our online predictive fit process, and an industry-leading customer service team, we guarantee a perfect fit every time.
About the team
In this role, you'll be joining the Operations team. The Operations team manages the entire order fulfillment process, from inventory management to shipping and logistics. As a member of this team, you will play a key role in supporting our customers by handling issues such as order tracking, returns, and exchanges, ensuring a smooth and positive experience.
What You’ll Do
- Determine short term and long term shift plans for department labor needs and modify when needed to reflect accurate production goals
- Lead upper management through weekly and monthly labor forecast to ensure proper staffing for all departments
- Provide end of day reports documenting operation performance, production review, labor approvals, employee issues, and the next days plan for success
- Proactively partner with warehouse Leads and Ambassadors to achieve department goals and overcome potential roadblocks
- Instill consistency across the warehouse by documenting and coaching team members through our standard operating procedures
- Advocate for quality using performance management to prevent losses by holding teams accountable for accurate reporting
- Monitor associates attendance, behavior, production, and safety providing on the spot coaching according to the company’s policies and procedures when needed
- Engage associates in team bonding initiatives and in team meetings to create a fun, collaborative, and solutions oriented environment
- Mentor, develop, and motivate a team of Leads, Ambassadors, and Associates to ensure the highest level of production
- Uphold and support all OSHA regulations and safety programs to ensure a safe work environment for all associates
- Partner cross-functionally with Data, IT, Engineering, and People Operation teams to seek operational improvements
- Design and implement new warehouse management tools and processes to improve productivity, accuracy, quality, and safety
- Take on additional duties and ad-hoc projects as needed
Who You Are
- 3+ years experience as a Warehouse Lead of Supervisor leading a team of 15+ Associates
- Uses Excel or Google sheets to manipulate data from separate sources, V-Lookup and Pivot Tables are a must
- Available to work overtime during peak seasons and other times during the year as needed
- Passionate about maintaining quality in distribution
- Curious and excited to bring forward new ideas
- A self-starter able to work independently and collaboratively
- Exceptional communication skills, both written and verbal
- Strong analytical and project management skills, proven ability to design clear processes, and a very detail-oriented yet flexible approach to problem solving
- Worked with Warehouse Management Systems such as HighJump, Lean, and 5S is a plus
Perks & Benefits At The Black Tux
- Competitive medical, dental, vision, and disability plans
- Option to participate in a 401(k) plan through Betterment
- Generous paid time off
- One Medical membership
- Carrot Family Planning membership
- Health Savings Account with Employer Contributions
- Weekly catered lunches
- Free snacks & beverages
- Paid time and a half for company-recognized holidays (i.e. Thanksgiving, Christmas Eve, Christmas Day, & New Year’s Day).
- Employee engagement & cultural events
- Free Rentals + discounts on garment purchases for you, your partner, and friends & family
- Team member discount on Marke jewelry products
- Bi-annual compensation review process
How We Work at The Black Tux
At The Black Tux, we have 3 different ways we work to support the multi-faceted needs of our team. We encourage you to apply for roles that match the work-type and location where you currently or plan to live.
Onsite TBT team members need to be in person working full-time (40 hours per week) from an office, warehouse, or showroom. The reason being is that these roles have a requirement for a physical presence to do their job with customers, team members, or at one of our locations. We host a number of onsite events where all our team members are welcome!
Diversity, Equity, Inclusion and Belonging
We believe our people are our most important asset. The Black Tux is committed to bringing people together from various backgrounds and perspectives, providing employees with a safe and welcoming work environment free of discrimination and harassment. We strive to create a diverse & inclusive environment where everyone can thrive, feel a sense of belonging, and do impactful work together. We are an equal opportunity employer to all.
The Black Tux Participates in E-Verify. E-Verify is an internet-based system operated by the Department of Homeland Security and the Social Security Administration. It allows employers to confirm an individual's employment eligibility to work in the United States.